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Non-Medical Home Care Questions, Answered

Non-medical home care is everyday help for a person who wants to keep living at home. Think of a steady hand in the shower, a warm lunch, a ride to the pharmacy, or someone in the house overnight. Meridian Home Care provides it from Gilbert across the Phoenix metro. Below are plain answers to the questions families raise first, with the public source named wherever we quote a figure.

11 plain answers

Frequently Asked Questions

Home care, home health and hospice

What Non-Medical Home Care Covers

It covers the help a person needs to get through an ordinary day. Personal care means bathing, dressing, help in the bathroom and getting from the bed to the walker. Companion care means good company, errands and rides to appointments. Cooking, laundry and housekeeping are part of it, and so are overnight stays and live-in care. Every option is on our home care services page.

Who is non-medical home care for?

It's for someone who needs a hand with daily life to stay in their own home, and for the family helping them. It fits a person who's slowing down and needs help with bathing and meals. It fits someone coming home after a hospital stay, someone living with dementia, or someone managing Parkinson's or COPD day to day. It also fits the family member who's been doing all of it alone and needs a break.

Can someone have home health visits and home care at the same time?

Yes, the two fit together. Medicare describes home health as "part-time or intermittent," so the nurse or therapist comes for a visit and then goes. In the hours between, a caregiver can help with the shower, cook lunch, wash the sheets and keep them company. Our post-hospital care page shows what that help looks like in the first weeks home.

How does home care work alongside hospice?

The hospice team handles the medical side: the nursing, the medications and the care plan. Medicare's hospice booklet says a hospice nurse and doctor are on call around the clock. Still, the team visits rather than staying in the home all day, and continuous nursing at home is meant for brief periods of crisis. A caregiver from Meridian Home Care can fill some of the hours in between. That can mean bathing, fresh sheets, meals and someone to sit with your loved one through the night. Read more about our hospice and comfort support.

Hospice, Home Health and How We Fit In

Here's home care vs. home health in plain terms. Home health is medical care that comes to the house because a doctor ordered it, like nursing visits and therapy. In Arizona, the Department of Health Services licenses home health agencies. Home care is the everyday help, and you can set it up with a phone call. Hospice is comfort-focused care near the end of life, led by a hospice team. Meridian Home Care isn't a home health agency or a hospice. We remind about medications and help with daily life. The medical side, from filling the pill organizer to changing a dressing, stays with the doctors, nurses and hospice team.

  • Home careWhat Meridian Home Care provides

    The everyday help. You can set it up with a phone call.

  • Home health

    Medical care a doctor ordered, like nursing visits and therapy.

  • Hospice

    Comfort-focused care near the end of life, led by a hospice team.

What it costs

What Home Care Costs in the Phoenix Area

How much does in-home care cost? The most recent public numbers come from CareScout's 2025 Cost of Care Survey. It puts the Phoenix metro median for a non-medical caregiver at $38 an hour, compared with a national median of $35 an hour. At 44 hours a week, the Phoenix median comes to $7,245 a month. These are public medians from a national survey, not our rates. CareScout itself notes that what any one provider charges can differ a lot from the median.

$38 an hourPhoenix metro median, non-medical caregiver

$35 an hourNational median

CareScout 2025 Cost of Care Survey, Phoenix metro monthly medians. Public figures, not our rates.
Home care, 44 hours a week$7,245
Assisted living$6,000
Nursing home, semi-private room$9,003
Nursing home, private room$12,167

What makes the home care cost go up or down?

Three things matter most. The first is hours: a few visits a week and round-the-clock care are very different budgets. The second is time of day, since overnight care and live-in care change the cost. The third is how much hands-on help the person needs, like help in the shower or getting in and out of bed. We'll go over cost with you on the call, once we know the hours and the help.

How does the cost compare with assisted living or a nursing home?

CareScout's same 2025 survey lists Phoenix-area monthly medians of $6,000 for assisted living and $9,003 for a semi-private nursing home room. A private room has a median of $12,167. Its home care figure of $7,245 a month assumes 44 hours a week. Fewer hours cost less and longer hours cost more, so the comparison turns on how much help your loved one needs.

Help paying for care

Medicare, Long-Term Care Insurance and Other Ways Families Pay

Most questions about Medicare home care come down to one rule. Medicare.gov says Medicare doesn't pay for personal care at home, like bathing, dressing or using the bathroom, when that's the only care a person needs. Some families look to long-term care insurance, VA programs or Arizona's family caregiver support instead. Every plan and program sets its own rules, so the first step is to ask the plan or program what it covers. We're glad to talk through what you find out.

Does Medicare pay for a caregiver at home?

Only in a narrow case. Medicare's home health benefit centers on part-time skilled nursing and therapy for someone who's homebound, and a doctor has to order it. A home health aide can come for bathing or dressing, but only while the person is also getting nursing or therapy. Medicare.gov lists what it won't pay for at home. That includes 24-hour care, meal delivery, and shopping and cleaning outside the care plan. It also includes personal care when that's all a person needs. Its long-term care page adds that most health insurance, Medigap included, doesn't pay for long-term care either.

Can Medicaid help pay for care at home?

For people who qualify, it can. The federal government's LongTermCare.gov site says that, unlike Medicare, Medicaid does pay for custodial care at home. Each state sets its own rules, and there are income and asset limits to meet first. The Area Agency on Aging's help line can point you to where to start.

Will long-term care insurance pay for help at home?

It might. Long-term care insurance is designed to cover personal and custodial care, including care at home. Policies usually pay a daily amount, up to a set limit, when someone needs help with things like bathing, dressing or eating. Many policies also cap how long or how much they'll pay. Call the insurance company and ask what the policy covers at home. We're happy to talk through the answers with you.

What help is there for Veterans?

VA's Homemaker and Home Health Aide program can send an aide to a Veteran's home to help with personal care and daily activities. It's also meant for Veterans who are isolated or whose family caregiver is worn down, and it can give that caregiver a break. The aides work for organizations that have a contract with VA, and what's offered varies by location. VA also has an Aid and Attendance allowance that eligible Veterans and survivors can put toward help at home. Ask the VA what fits. Separately, Meridian Home Care offers 10% off for military, first responders and teachers, active and retired.

Is there help for a family caregiver who needs a break?

Arizona's Department of Economic Security runs a Family Caregiver Support Program, and respite is one of its services. There are rules. The person receiving care has to be an older adult who needs substantial help with at least two daily activities, such as bathing or dressing. Respite goes to caregivers assessed at moderate or high risk. In Maricopa County, the Area Agency on Aging, Region One runs the program locally, and its 24-hour Senior HELP LINE is 602-264-HELP. In Pinal County, the local agency is Central Arizona Aging. Ask them what you may qualify for. We're also glad to talk through respite care with you.

Getting started

Starting Care With Meridian Home Care

The first step is a conversation about the person who needs help. We'll ask about their usual day and the hours that are hardest to cover. We'll also ask who else is involved, like a home health nurse or a hospice team. Then we talk through the help, the schedule and the cost, and set care up around the person's routine. From Gilbert, we come out to towns across the Phoenix metro and Pinal County. Find yours on our service areas page.

Do I need anything ready before I call?

Nothing formal. It helps to know who the care is for, the town they live in, and which part of the day is hardest right now. Discharge papers or a doctor's instructions are useful if there are any. If you're not sure how many hours you need, that's fine. We'll work it out together.

Find the right help

Bring Your Questions to Meridian Home Care

Any hour, any day(602) 200-4819

If your question isn't here, ask us and we'll talk it through. Call (602) 200-4819 any hour, any day, or send a note from our contact page and we'll call you back.

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